Benchmark Data Suite, a provider of automotive data solutions for actionable decision-making, and QB Business Solutions, which offers warranty reimbursement, warranty claims processing, and automotive dealer analytics, announced a strategic partnership aimed at delivering enhanced value to dealerships. The two companies said they will provide a seamless, data-driven solution to optimize dealership operations from both the front and back of the house.
Benchmark Data Suite’s integrated platform is designed to equip dealerships with real-time insights to make data-driven decisions across their entire sales chain. The platform provides independent views of dealership performance, helping dealers streamline their decision-making processes.
With over 75 years of combined automotive industry experience, QB Business Solutions is a partner for dealerships looking to optimize their fixed operations for parts and labor.
Strategic Partnership Overview
The partnership between Benchmark Data Suite and QB Business Solutions combines complementary strengths for a unified solution for dealerships:
- Comprehensive Data Integration: When combining Benchmark’s sales analytics with QB Business Solutions’ expertise in warranty and service data, it provides dealerships with a full operational view to optimize performance across parts and service departments.
- Seamless Operational Efficiency: Dealerships can benefit from a single touchpoint for managing data and processes, reducing bottlenecks and enabling real-time insights for decision-making.
- Complete Service Solutions: Benchmark focuses on sales and operational metrics, while QB Business Solutions specializes in warranty claims and reimbursement for parts and labor, which when used together can offer dealerships a fully integrated, data-driven platform.
- Maximized Profitability: Tools like the exclusive parts calculator and predictive analytics optimize pricing, improve labor grid utilization, and uncover hidden revenue opportunities.
- Enhanced Efficiency Metrics: Real-time performance tracking across sales and service departments can helps dealerships pinpoint inefficiencies, streamline operations, and improve customer satisfaction.
- Tailored Solutions for Growth: Customized analytics solutions can meet the needs of each dealership to keep ahead of market trends and position service departments for long-term success.
Benchmark Data Suite CEO Dan Trinidad said of the partnership, “QB Business Solutions is an ideal partner for Benchmark because of their unparalleled expertise in warranty for both the Parts and Service departments. By integrating our analytics with their cutting-edge solutions, we can provide dealerships with a comprehensive, all-encompassing platform that enhances operational efficiency and boosts profitability. Together, we are positioned to drive long-term success for our clients.”
Thomas Hall, VP of QB Business Solutions, added, “This partnership allows us to leverage Benchmark’s advanced data solutions to take our analytics capabilities to the next level. We are excited to offer dealerships a fully integrated solution that helps them make smarter, faster decisions and maintain a competitive edge in the market focused on fixed operations.”