This case study examines the response of a local dealership’s finance and insurance (F&I) department to a significant shift in automotive finance regulations. It details the challenges faced, strategies employed and the critical role of the F&I product provider in adapting to these changes, particularly affecting vehicle service contract offerings.
This case illustrates the importance of adaptability in the face of regulatory changes and serves as a blueprint for other retail automotive F&I departments confronting similar challenges.
Learn the importance of:
- Collaborating with Providers
- Adapting Products and Processes
- Enhancing the Sales Approach
- Monitoring and Adapting Performance Metrics
By Allstate Dealer Services
